How-it-works

Tell us about your property — and we take it from there.

You complete a short application with your property address and basic details. We review it immediately to confirm that your area is within our service zones and that we can support your needs properly.

No long forms. No complicated requirements. Just the essentials we need to begin.

A real conversation — not an automated chatbot or call center.

If your property is within our service range, we schedule a phone call or video call at a time that works for you. We listen to your concerns, clarify expectations, and confirm the exact type of check or support you need.

We don’t pressure you to buy anything. The goal is clarity — always.

You choose your level of coverage — and you’re officially onboard.

Once you select the property check that fits your situation, you will receive a secure payment link. After payment is confirmed, your home is added to our system and your property check is scheduled.

Clear pricing, clear terms — no hidden fees, no surprise charges.

A trained field agent visits your home and checks everything that matters.

Your assigned agent goes to the property in person, follows a structured inspection checklist, and documents every detail. Nothing is left to memory — everything is recorded and verified.

We take photos and videos of every critical point — roof, windows, yard, doors, gates, water tank level, meter status, and more.

You stop wondering — because you can finally see for yourself.

After the inspection is complete, you receive a full digital report inside your criss account. The report includes photos, videos, timestamps, notes, and a summary of anything that needs attention.

No vague updates. No second-hand stories. Just proof.

We don’t disappear after the report — we stand with you.

If the report shows issues or risks, we walk you through your options. You decide whether to approve repairs or additional services, and our team handles everything for you — professionally and transparently.

You’re always in control — we only act on what you approve.